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Privacy Policy

Last Updated: December 4, 2025

TubeSurge by KEXY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule a consultation call
• Sign up for our services
• Contact us via email or phone
• Fill out forms on our website

This information may include:

• Name and contact information (email address, phone number)
• Business information (company name, industry)
• Payment information (processed securely through third-party payment processors)
• Video and audio recordings (for AI avatar creation purposes)
• YouTube channel information and credentials (with your explicit permission)

Automatic Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visits

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our YouTube management and AI avatar services
• Process your transactions and manage your account
• Create custom AI avatars based on your provided footage
• Communicate with you about services, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Improve and optimize our website and services
• Analyze usage patterns and trends
• Comply with legal obligations and protect our rights
• Manage and publish content to your YouTube channel (with your authorization)

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, cloud storage providers, AI technology partners)
• Legal Requirements: We may disclose information if required by law, court order, or governmental request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information for any other purpose with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your video and audio recordings used for AI avatar creation are stored securely and encrypted. Access is restricted to authorized personnel only.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at the information provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites (including YouTube, Calendly, and payment processors). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

TubeSurge by KEXY
Email: support@kexy.com
Website: www.tubesurge.com

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